Unified Inbox: every reply across email and LinkedIn in one place

April 1, 20262 min read

Unified InboxReply AgentWorkflow

For most recruitment teams, replies are scattered. Email in one client, LinkedIn DMs in another, accepted connections in a third. The cost is not the switching itself, it is the replies you read at the wrong time and forget to act on.

Unified Inbox brings everything into one view, sorted by what needs your attention next.

Every channel in one stream

Email replies, LinkedIn DMs, accepted connection messages, and meeting confirmations all land in the same inbox. Each item shows the original outbound it replied to, the campaign it belongs to, and the prospect's full timeline with your team.

Prioritised by intent, not arrival time

A short reply that says "yes, send me a time" should not sit below a long automated response. The inbox surfaces high-intent replies first using a few signals: short reply length, presence of a question, mention of a date or a calendar link.

One-click handoff to the Reply Agent

If a reply needs a draft, the Reply Agent generates one in your tone. You edit if needed and send. Most users spend noticeably less time on inbox triage in the first week.

Full thread context

Every conversation shows the original sequence, all opens and clicks, and the LinkedIn profile of the sender. You answer with the same context the agent had when it drafted the opener two weeks ago.

Unified Inbox sits in the sidebar under Inbox. The Reply Agent settings are one level deeper under Agents.

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